IBPS Clerk CSA XVI Recruitment 2026: Apply Online for 11403 Customer Service Associate Posts
3rd August 2026
Candidates holding a graduation degree in B.A., B.Sc., B.Com., B.Tech, B.E., or equivalent disciplines can now apply for bank jobs. The Institute of Banking Personnel Selection has officially launched the CRP CSA-XVI recruitment drive to fill 11,403 Customer Service Associate positions across 11 participating public sector banks. Eligible aspirants must complete the online registration before August 21, 2026.
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IBPS CRP CSA XVI Overview
This national recruitment drive offers major opportunities for graduates seeking public sector bank jobs across India.
| Feature | Details |
| Conducting Body | Institute of Banking Personnel Selection |
| Post Name | Customer Service Associate (Clerical Cadre) |
| Examination Name | CRP CSA-XVI |
| Total Vacancies | 11,403 Posts |
| Job Location | All India |
| Application Mode | Online |
| Official Website | ibps.in |
Important Recruitment Dates
Applicants should complete all registration steps well before the final deadline to avoid website traffic delays.
| Event | Scheduled Date |
| Official Notification | July 31, 2026 |
| Online Registration Start | August 1, 2026 |
| Application Closing Date | August 21, 2026 |
| Fee Payment Deadline | August 21, 2026 |
| Prelims Examination | October 10 & 11, 2026 |
| Mains Examination | December 27, 2026 |
| Provisional Allotment | March 2027 |
Vacancy & Eligibility Details
Candidates must check the state-wise and category-wise breakdown before filling out the online application form.
Category-wise Vacancies
| Category | Vacancies |
| Unreserved (UR) | 4,740 |
| Other Backward Classes (OBC) | 2,815 |
| Scheduled Caste (SC) | 1,910 |
| Economically Weaker Section (EWS) | 996 |
| Scheduled Tribe (ST) | 942 |
| Total Vacancies | 11,403 |
Eligibility Criteria
| Parameter | Requirement |
| Educational Qualification | Bachelor’s Degree (B.A., B.Sc., B.Com., B.Tech, B.E., or equivalent) |
| Minimum Age Limit | 20 Years |
| Maximum Age Limit | 28 Years |
| SC/ST Relaxation | 5 Years |
| OBC Relaxation | 3 Years |
| PwBD Relaxation | 10 Years |
Selection Process & Exam Pattern
The selection process includes two online test stages. Candidates must clear both phases to qualify.
Preliminary Examination Pattern
| Subject | Questions | Marks | Duration |
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
Main Examination Pattern
| Subject | Questions | Marks | Duration |
| General/Financial Awareness | 50 | 50 | 35 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning Ability & Computer Aptitude | 50 | 60 | 45 Minutes |
| Quantitative Aptitude | 50 | 50 | 45 Minutes |
| Total | 190 | 200 | 160 Minutes |
How to Apply Online
- Visit the official portal at ibps.in.
- Click on the CRP CSA-XVI application link on the homepage.
- Select new registration and enter your basic contact details.
- Log in and fill out personal, regional, and educational qualifications.
- Upload scanned documents including photo, signature, and left thumb impression.
- Pay the application fee online and print your final confirmation form.
Frequently Asked Questions
What is the total vacancy count for CRP CSA XVI?
There are 11,403 Customer Service Associate vacancies across participating banks.
What is the age limit for general category candidates?
Candidates must be between 20 and 28 years old as of August 1, 2026.
Can final year students apply for this recruitment?
Applicants must hold a valid degree certificate declared on or before August 21, 2026.
What is the official website for application submission?
All applicants must register on the official portal at ibps.in.
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